Support

Welcome to the GenieSoft Technical Support

Registered GenieSoft owners are entitled to receive free technical support. If you have not yet registered, you can register online.
Please see bottom of page for more registration information.

Choose a Support option below:

Overture and Score Writer FAQ's. Answers to most common questions.
How do I use patch names in OS X?
How to setup MIDI input and output.
How do I record my Overture/Score Writer scores onto a CD?.
Program will not load and gives the following error: Music Font not found.
Click here if you have no Input or Output devices in the MIDI Options dialog.
Click here if your Cakewalk version crashes at startup.

Overture Technical Support

Score Writer Technical Support

Ask questions on our Forum - Any type of question
Email Support - For technical problems only, such as program crashing, will not open, corrupted files, etc.
Email support is not for: How do I do this or how can I, type questions. For other questions, please read the
getting started guide or ask questions on our forum.
Score Writer patches and updates.

Send Bug Report

Send a bug report to GenieSoft technical support.

Registration Information:

Note: If you have not registered you'll need proof of purchase to receive a new serial number.

GenieSoft Owners:
If you have a GenieSoft version, your serial number is on the back of the CD case.

Previous Cakewalk Owners:
Lost your Cakewalk serial number or CD Key? Your CD Key is on the back on the CD case, and your serial number is located on your Cakewalk registration card. If you cannot find this card, or if you sent it to Cakewalk and did not copy the number down, you'll need to send an Email by clicking here Email Support. They'll be able to find your number or tell you how to receive a new one.